Tiếng anh đặt phòng khách sạn thông dụng

Sau đây là những mẫu câu thông dụng trong đặt phòng khách sạn qua điện thoại bằng tiếng anh

* Từ vựng:
1. reserve /ri'zЗ:v/ a room = book a room: đặt phòng
2. vacancy /'veikənsi/ : chỗ trống, phòng trống
3. Clerk /kla:k/ : nhân viên
4. non-smoking room: phòng dành cho người không hút thuốc lá

Guest - Reserving a Hotel Room over the Phone

Khách- Đặt phòng khách sạn thông qua điện thoại

Hello, can I reserve a room over the phone, please?
Hi, I'd like to reserve a double room, please.
Hello, I want to reserve a single room for next week.
Hello, I'd like to book a twin room, please.

Guest - Asking for a Room at a Hotel

Đặt phòng ngay tại khách sạn

Do you have any vacancies?
Do you have any vacant single room?
Do you have a double room available for 3 nights?
Can I book a room for tonight?
I need a room for 2 nights.
I'd like a single, non-smoking room for tonight, please.
I'd like a double room with two beds, please.
What's the room rate for a single room?

 Clerk - Common Questions to ask a Guest

Những câu hỏi thông thường của nhân viên khách sạn

How long will you be staying?
How many nights will you be staying?
Do you have a reservation?
Would you like a smoking or non-smoking room?
Would you like a double bed or twin beds?
May I have your name and phone number please?
May I ask you to fill out this form for me please?

1. Mẫu hội thoại tiếng anh đặt phòng qua điện thoại.

Clerk:  ABC Hotel.  How may I help you?
John:    Hello, I'd like to reserve a single room for next week.
Clerk: Certainly, sir.  When will you be arriving?
John:   I'll be arriving on June 15.
Clerk: And how many nights will you be staying?
John:   Two nights.  I'll be leaving on June 17.
Clerk: OK.  I'll check to see if there are any vacancies.  Please hold on.
John:   Thanks.
Clerk: Hello, sir.  There's no problem.  There are rooms available on June 15.
John:   Great!  By the way, what is the room rate?
Clerk: US$75 per night for a single room.
John:   OK.  Does it come with a bath?
Clerk: Yes, all of our rooms have bath or shower.
John:    OK.  Can I reserve a room then?
Clerk:  Sure.  May I have your name and telephone number, please?

2. Mẫu hội thoại đặt phòng tại khách sạn

John:     I need a single room, please.
Clerk:  Do you have a reservation?
John:    No, I'm afraid I don't.
Clerk:  I'm sorry, we are fully booked.
John:    Oh!  Do you know where I can find another hotel in this area?
Clerk:  There is a ABC Hotel across the street.
John:    OK.  I'll try there.  Thank you.

3. Mẫu hội thoại tiếng anh đặt phòng khách sạn

Clerk:   Good evening.  May I help you?
John:     I need a single room, please.
Clerk:  Do you have a reservation?
John:    No, I'm afraid I don't.
Clerk:  How long will you be staying with us?
John:    Just one night.
Clerk:  Would you prefer a non-smoking room?
John:    Yes, please.
Clerk:  OK.  We have a single non-smoking room on the 10th floor.
John:    Great!  What's the room rate?
Clerk:  US$65 plus tax.  Breakfast included.
John:    Excellent!
Clerk:  May I ask you to fill out this form for me, please?
John:    Sure.

4. Exercise

Hãy điền từ vào những ô trống sau:

May I ask you to ___ out this form, please?
May I have your name and phone ___, please?
to reserve a room = to ___ a room
To reserve = To make a ___ 
Do you have a single room ____ for 2 nights? 
If you're a non-smoker, ask for a non-_____ room.
Do you have any ____? (vacant rooms)
One person usually stays in a ___ room.
Hello, can I reserve a room over the ___, please?

Two persons usually stay in a ___ or twin room