1. Our well-equipped __________ has everything for the busy executive, including a photocopier, full Internet facilities with __________, and __________ to keep you refreshed while you work.
2. If you would like some food brought to your hotel room, call __________, and if you need new towels or if you want your room cleaned, call __________.
3. The hotel provides a complimentary __________ for all guests, so you don't have to get a bus or taxi into town when you arrive.
4. If you arrive at a hotel and ask for a room, you usually have to pay the full __________, but you will probably get a discount if you make a __________ in advance, especially if there are a lot of __________ on the days you want to stay.
5. Would guests please note that the latest __________ is midday (12 o'clock) on the day they wish to leave.
6. Guests who have just got married might like to use the hotel's __________, although if they've really got lots of money, they could reserve the magnificent __________.
7. When you arrive at the hotel, go straight to the __________ to __________. They will ask you to fill in a __________ with your name, address and other information, and then they will give you a __________, which you need to get into your room. Take the __________ if your room is on a high floor.
8. My room's small, but there's a __________ full of drinks, chocolate and snacks (although I haven't dared to look at the __________!), a __________ where I can keep my passport and other valuables, a __________ so I can call my friends, and a __________ where I can stand outside and get a great view of the city. Oh, and there's __________ so I can watch a movie if I get bored.
9. The hotel's facilities, including the cocktail __________, the Michelin-starred __________ and the outdoor __________ (which is heated in the winter), can be used by both __________ (guests
staying in the hotel) and __________ (people who are not staying in the hotel).
