Bài tập tiếng anh dành cho nhân viên khách sạn phần 3

Bài tập tiếng anh chuyên ngành khách sạn
Bạn hãy điền những từ sau đây vào ô trống phù hợp:

messages - system - extra - charged - receipt - machine - card - fitness - baggage - offers


1. We  you an additional $5 for the two long-distance calls that you made. 

2. There are no  for you. 

3. You can leave your  here until 5:00 PM. 

4. This is a service that the resort  to all its guests. 

5. There's a  center on the second floor. 

6. We use (swipe)  keys. 

7. I can't check the status of your reservation because our  ( = computer) is down right now. 

8. I'm printing out your  right now. 

9. I'll bring you some  blankets. 

10. There's a fax  in the main lobby. 

Bài tập tiếng anh dành cho nhân viên khách sạn phần 2

Bạn hãy điền vào ô trống những từ vựng thường dùng trong tiếng anh chuyên ngành khách sạn

advance - overnight - ports - queen - sleeps - form - top - vacancies - delivered - front

1. There's a 10% tax on  of ( = in addition to) the basic room rate. 

2. Yes, your guests are allowed to stay  in your room. 

3. The "reception desk" is often referred to as the  desk. 

4. This suite  up to 5 people. 

5. If you like, I can have your dry cleaning picked up and  to you later. 

6. I suggest you book our executives suites well in . 

7. We don't have any free rooms = We don't have any . 

8. Please fill out this . 

9. Would you like a room with one king bed or two  beds? 

10. Each suite has multiple data , so you can go online ( = access the internet) anytime you like. 

hotel staff

Hãy kiểm tra kết quả bài tập của bạn nào :

1. There's a 10% tax on  top of ( = in addition to) the basic room rate. 

2. Yes, your guests are allowed to stay overnight in your room. 

 stay overnight: ở lại qua đêm

3. The "reception desk" is often referred to as the front desk. 

4. This suite  sleeps up to 5 people. 

5. If you like, I can have your dry cleaning picked up and  delivered to you later. 

6. I suggest you book our executives suites well in advance . 

7. We don't have any free rooms = We don't have any vacancies.  (chổ trống)

8. Please fill out this form . 

Vui lòng điền vào đơn này

9. Would you like a room with one king bed or two  queen beds? 

10. Each suite has multiple dataports , so you can go online ( = access the internet) anytime you like. 

dataports :cổng thông tin (rơi gắn dây cáp mạng) 

Bài tập tiếng anh dành cho nhân viên khách sạn phần 1

Mời các bạn cùng làm bài tập tiếng anh dành cho nhân viên khách sạn.
Bạn hãy dùng những từ sau để điền vào chỗ trống cho phù hợp:

course -  balcony -  served - charge - voice - seeing - safe - quoted - pets - coffeemaker


1. Do I have to pay for this? No, our resort provides this free-of-. 

2. That's not the price I was  over the phone. 

3. Guests are allowed to keep small  such as dogs and cats in their room. 

4. Breakfast is  from 7:00 AM to 11:00 AM in the hotel restaurant. 

5. Each room comes with an electric fireplace and a private  overlooking the ocean. 

6. You can access/check your  mail by dialing "55" on your telephone. 

7. Each suite comes with a  where you can store all your valuables. 

8. We organize sight- every other day. 

9. I'll get the staff to bring up some new filters for the . 

10. Use of the golf  is included in the price. 

Hãy kiểm tra lại đáp án của bạn nhé:


1. Do I have to pay for this? No, our resort provides this free-of-.charge
free-of-.charge: miễn phí
2. That's not the price I was  quoted over the phone.
quote : Định giá, đặt giá
3. Guests are allowed to keep small pets such as dogs and cats in their room.
Có những khách sạn có "pet policy" là những qui định có cho mang thú nuôi vào cùng hay không.
4. Breakfast is  served from 7:00 AM to 11:00 AM in the hotel restaurant.
serve: phục vụ
5. Each room comes with an electric fireplace and a private  balcony overlooking the ocean.
balcony: ban công
fireplace: lò sưỡi

6. You can access/check your  voice mail by dialing "55" on your telephone.

7. Each suite comes with a  safe where you can store all your valuables.
safe: tủ sắt
8. We organize sight- seeing every other day.

9. I'll get the staff to bring up some new filters for the coffeemaker

10. Use of the golf course is included in the price.